We know that sometimes a piece may not be exactly what you imagined — and that's okay.
At Oito.Um we want to ensure that you are 100% satisfied with your purchase.

If you wish to exchange or return an item, please fill out the form below. This step is essential for us to track your order quickly and efficiently.

Before continuing, make sure that:

• The order is being placed within the timeframe (14 days for returns / 30 days for exchanges after receiving the order);

• The pieces are in perfect condition, with no signs of use and with the original labels.

After submitting the form, we will contact you by email with all the steps to follow.

If you have any questions, we are just an email away: support@oitoum.pt